Virtual assistant

The virtual assistant streamlines customer navigation across various ecosystem services, enhancing their user experience through both visual and voice-guided interfaces. Besides facilitating engagement, it also magnifies the lifetime value of each customer and expands the overall customer base within the ecosystem.
Tech Stack
Kotlin
Ktor
Koin
PostgreSQL
Kafka
GRPC
Rest
Elasticsearch
Project Team
Overall development team
  • 2 Product Owner
  • 1 Project Manager
  • 10 System Analyst
  • 10 QA
  • 13 Mobile development
  • 10 Backend developers
  • 7 DevOps
  • 1 Designer
Challenge
We designed and implemented microservices for the following purposes:
  • 1
    Bridging communications between third-party systems and our ecosystem services.
  • 2
    Structuring business logic to interpret user intent from specific phrases.
  • 3
    Accumulating and compiling information for the predictor's subsequent use.
  • 4
    Handling data streams, including connection, transformation, and routing processes, among the virtual assistant's internal modules.
Solution
We are currently focusing on integrating the solution with the following products:
1) Smart Home systems
2) TV Set-top Boxes
3) Smart Speakers

Additionally, we're developing an SDK for seamless integration of the assistant into any mobile application.
Cases
DEDICATED FRONT OFFICE SOLUTION
Our client, SOVCOMBANK, is one of the five largest consumer banks
ONLINE CASH REGISTER SOFTWARE
Our Client, СDEK, is a leading express delivery operator
MICROFINANCE ORGANIZATION
Credit Product-engine for PDL operator's online platform
GLOBAL MONEY TRANSFER COMPANY
Developing an account management module with specified functionality and a payment card issuance&management module
Agent information system
This is a solution that allows the bank to build an effective system of relationships with agents and reduce management and operational costs.
Virtual assistant
The virtual assistant streamlines customer navigation across various ecosystem services, enhancing their user experience through both visual and voice-guided interfaces. Besides facilitating engagement, it also magnifies the lifetime value of each customer and expands the overall customer base within the ecosystem.
Automated Billing System
This solution enables Uzcard to automate the processes of accounting for provided services, their tariffing, reconciliation with clients, invoicing, and payment control.
More
Let's discuss your project
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[email protected]
Moscow: Leninskiy prospekt 15A, 6 floor
Novosibirsk: Nikolaeva 11, 12 floor
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